I am a bit over the lack of customer service from the other side of the world but ... today I got a call from the Australian dealer for Faria Gauges in regard to my dead fuel gauge and they want me to pay $150 to get a replacement gauge even though the gauge is covered under warranty for another year!
Said fuel gauge is a "special" item that has to be imported from the US and the $150 is well below the $260 RRP.
It is also going to take a minimum of 6-8 weeks to arrive!
I have asked Triumph for assistance in this matter.
I have a 2008 195DC
It has a faulty fuel gauge, the sender unit has been tested and is not the problem.
The gauge is a Faria EURO BEIGE SS and I am told by the Australian Faria dealer it has a 2 year warranty. However the gauge is not available here in Australia and Faria (Aust) want me to pay $150 for a replacement.
Please assist me in getting a warranty replacement gauge.
I'll let you all know how I get on.
Said fuel gauge is a "special" item that has to be imported from the US and the $150 is well below the $260 RRP.
It is also going to take a minimum of 6-8 weeks to arrive!
I have asked Triumph for assistance in this matter.
I have a 2008 195DC
It has a faulty fuel gauge, the sender unit has been tested and is not the problem.
The gauge is a Faria EURO BEIGE SS and I am told by the Australian Faria dealer it has a 2 year warranty. However the gauge is not available here in Australia and Faria (Aust) want me to pay $150 for a replacement.
Please assist me in getting a warranty replacement gauge.
I'll let you all know how I get on.